Services

Being a customer centric organization, our core strength lies with the prompt support we provide to our customers with our qualified technical team, either by visit or by telephonic support as it requires. Because of which, we are proud to say, our major revenue comes from the repeat orders and the services.

Our various customer support activities are,

Consulting

With our acquired knowledge and expertise, we do consulting service to customers by a thorough study on their application, then suggest and give our recommendations for the suitable test setup.

Installation & Commissioning

Our qualified technical team conduct a detailed site study for the requisites, then on the readiness of the site, do the integration, initial configuration setup, warm up tests and consistency tests as required, then with a detailed test report and operational procedure, the fully operational system will be passed on to the customer for the normal operation.

Repair

We provide repair service on call basis as and when a breakdown or fault occurs, with the least possible down time.

Our repair service types are,

Over phone support

Standard repair

Priority

Upgrade

We do the upgrade services by studying the customer’s existing test setup as well as their required new test setup features.

Our upgrade service types are,

Upgrade for Feature improvements

Upgrade to remove Out-dated parts

Calibration

We provide calibration services with valid and accurate calibration/verification measurements as per the industry standards.

Our calibration service types are,

Standard Calibration

NABL certified Calibration

Annual Maintenance

We provide Annual Maintenance Contract (AMC) for the test setup, which includes preventive maintenance service as well as breakdown service, by which customer can get the optimum production output, reduce the loss in downtime due to system faults, increase the life and efficiency of the system and finally an hassle-free operation.

Our AMC service types are,

Comprehensive

Non-Comprehensive